Privacy Policy

Introduction

Sunlight Home Products, operating under the brand name Slimline German Hardware (“Slimline”, “we”, “us”, or “our”), is committed to respecting and protecting the privacy of individuals who visit, access, or interact with our website, https://www.slimlinekitchens.com/ (the “Website”).

This Privacy Policy describes how we collect, use, process, store, disclose, and protect information obtained through the Website and through communications initiated by users in connection with our products and services.

By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described in this Policy, you should discontinue your use of the Website.

This Privacy Policy should be read together with any other applicable terms, notices, or policies published on the Website.

About Slimline

Slimline German Hardware is a brand operated by Sunlight Home Products, a manufacturer and wholesaler engaged in the business of hardware products and related solutions.

Our Details

Legal/Business Name: Sunlight Home Products Brand Name: Slimline German Hardware

Business Address: 1289, Modern Industrial Estate, Part - B, Bahadurgarh, Haryana – 124507, India

Email: info@slimlinekitchens.com Phone: +91-9650100908

For privacy-related questions, requests, or concerns, you may contact us using the above details.

Scope Of This Privacy Policy

This Privacy Policy applies to information collected through:

• Our Website
• Contact and enquiry forms available on the Website
• Communications initiated through the Website

WhatsApp communication initiated through links or options available on the Website; and

Other interactions directly connected with your use of our Website.

This Policy does not automatically apply to websites, applications, or services operated independently by third parties, even where links to such services may be available through our Website.

Information We Collect

We may collect information that you voluntarily provide when you communicate or interact with us through the Website.

Depending on the nature of your interaction, this may include:

4.1 Information You Provide Directly

This may include:

• Name
• Mobile or telephone number
• Email address
• Enquiry or message details
• Product or business-related requirements

Information contained in communications you send to us; and

Any other information that you voluntarily choose to provide.

You are responsible for ensuring that information submitted by you is accurate, complete, and not misleading.

4.2 Information Collected Through Website Usage

When you access our Website, certain technical or usage-related information may potentially be collected automatically through standard Internet technologies, server logs, cookies, or similar technologies.

Depending on the Website’s technical configuration, such information may include information relating to your browser, device, IP address, operating environment, pages visited, and general Website usage.

The actual information collected may vary depending on the technical services and technologies active on the Website from time to time.

Information Submitted Through Contact Forms

Our Website provides visitors with an opportunity to contact us or submit an enquiry.

Information submitted through a contact form may be used to:

• Understand the nature of your enquiry
• Respond to your request
• Contact you regarding your enquiry
• Provide relevant product or business information
• Connect you with an appropriate member of our team

Provide customer or pre-sales assistance; and

Maintain reasonable records of business communications.

We do not require users to create an account or login in order to submit a general enquiry through the Website.

Purposes For Which We Use Information

Information received from you may be used for legitimate business and operational purposes, including:

• Responding to enquiries and requests
• Communicating with prospective and existing customers
• Providing information about our products and services
• Understanding customer and business requirements
• Providing customer assistance and support
• Managing communications and business relationships
• Improving our Website, products, services, and user experience
• Monitoring and protecting the security and integrity of our Website

Detecting, preventing, or investigating unauthorized activity, misuse, or fraud; and

Complying with applicable legal, regulatory, or governmental requirements.

We seek to use personal information only to the extent reasonably necessary for the relevant purpose.

Communication Through Whatsapp

The Website may provide users with an option to communicate with Slimline through WhatsApp.

If you choose to contact us through WhatsApp, information you provide during that communication may be received and processed by us for the purpose of responding to your enquiry or providing relevant assistance.

WhatsApp is an independent third-party platform and its own terms, privacy practices, and policies may apply to your use of that service.

We recommend that you do not voluntarily provide highly sensitive, confidential, financial, password-related, or other unnecessary information through WhatsApp or other general communication channels.

Use Of Information For Business Communications

As a manufacturer and wholesaler, we may communicate with individuals or businesses that contact us regarding our products, services, distribution, dealership, business enquiries, or other legitimate commercial matters.

Any information provided by you may be used to facilitate such communication and to understand your business requirements.

We do not represent that every enquiry will result in a sale, quotation, dealership, distribution relationship, or other commercial arrangement.

Sharing And Disclosure Of Information

We respect the confidentiality of information provided to us and do not intend to sell or rent personal information to third parties for their independent marketing purposes.

Information may, however, be disclosed or made available where reasonably necessary for legitimate business, operational, legal, or security purposes.

This may include disclosure to:

• Service providers supporting the operation or maintenance of our Website
• Technology or hosting service providers
• Professional advisers where reasonably required
• Authorities, regulators, courts, or government bodies where disclosure is required or permitted by applicable law

Persons or entities involved in protecting our legal rights, property, Website, or business interests; or

Other parties where disclosure is reasonably necessary to comply with a lawful obligation or protect against fraud, misuse, or security threats.

Where third parties process information on our behalf, we may take reasonable steps to require appropriate confidentiality and security safeguards.

Legal And Regulatory Disclosures

We may disclose personal information where we reasonably believe that such disclosure is necessary to:

• Comply with applicable law
• Respond to a lawful request from a governmental or regulatory authority
• Comply with a court order or legal process
• Protect our rights or property
• Protect the safety or interests of users or other persons

Investigate suspected fraud, abuse, or unauthorized activity; or

Enforce applicable terms, agreements, or policies.

Such disclosures will be made to the extent reasonably necessary for the relevant purpose.

Cookies And Similar Technologies

Our Website may use cookies and similar technologies to support Website functionality, improve performance, understand Website usage, and enhance the user experience.

A cookie is a small data file that may be stored on your device when you visit a website.

Depending on the technologies implemented on the Website, cookies may be used for purposes such as:

• Enabling essential Website functionality
• Remembering certain preferences
• Understanding Website traffic and usage

Improving Website performance; and

Supporting security and technical operations.

The specific cookies or technologies used by the Website may change from time to time.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect the availability or functionality of some Website features.

Third-Party Services And Technologies

The Website may use or integrate certain third-party technologies or services for purposes such as hosting, analytics, security, communications, content delivery, or Website functionality.

Where applicable, third-party providers may process certain technical or other information in accordance with their own privacy policies and terms.

We do not control the independent privacy practices of third-party providers. Users are encouraged to review the applicable privacy policies of such providers where appropriate.

Third-Party Links

The Website may contain links, buttons, icons, or references to third-party websites, platforms, or services.

These third-party websites are not controlled by Slimline unless expressly stated otherwise.

Once you leave our Website and access a third-party website or service, that third party’s terms and privacy practices may apply.

We are not responsible for the privacy, security, content, or data-handling practices of third-party websites that we do not control.

Data Security

We recognize the importance of protecting personal information entrusted to us.

We take reasonable organizational, administrative, and technical measures intended to protect information against unauthorized access, misuse, alteration, disclosure, destruction, or loss.

Access to information may be limited to persons who reasonably require it for legitimate business or operational purposes.

However, no Internet transmission, electronic storage system, or security mechanism can be guaranteed to be completely secure.

Accordingly, while we make reasonable efforts to protect information, we cannot guarantee absolute security against every possible security incident, unauthorized access, technical failure, or event beyond our reasonable control.

Data Retention

We may retain personal information for as long as reasonably necessary for the purposes for which it was collected, including:

• Responding to enquiries
• Maintaining business communication records
• Providing customer assistance
• Protecting our legitimate business interests
• Resolving disputes

Establishing, exercising, or defending legal claims; or

Complying with applicable legal, accounting, or regulatory requirements.

Retention periods may vary depending upon the nature and purpose of the information.

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements and our operational practices.

Your Privacy Rights And Requests

Subject to applicable law, you may contact us regarding personal information that you have provided to us.

Depending on the circumstances and applicable legal requirements, you may request:

• Access to personal information held by us
• Correction or updating of inaccurate information
• Deletion of information where retention is no longer necessary or legally required

Withdrawal of consent where processing is based on consent; or

Assistance regarding a privacy-related concern or request.

To protect against unauthorized disclosure, we may take reasonable steps to verify the identity of the person making a request before processing it.

Certain requests may be subject to applicable legal limitations, record-keeping requirements, or legitimate business requirements.

Marketing And Promotional Communications

Our Website does not currently operate a newsletter subscription service.

If Slimline introduces marketing, promotional, or subscription-based communications through the Website in the future, appropriate mechanisms may be provided to allow users to manage their communication preferences or opt out, subject to applicable law.

If you receive a communication from us that includes an applicable unsubscribe or opt-out mechanism, you may use that mechanism to manage your preferences.

Children’S Privacy

Our Website is intended primarily for general business, product, and commercial information.

The Website is not specifically directed toward children, and we do not knowingly seek to collect personal information from children through the Website.

If a parent or legal guardian believes that a child has provided personal information to us through the Website, they may contact us using the details provided in this Privacy Policy.

Upon receiving an appropriate request, we may take reasonable steps to review and address the matter.

Accuracy Of Information

Users are encouraged to provide information that is accurate, complete, and current.

If you discover that information previously provided to us is inaccurate or requires updating, you may contact us at info@slimlinekitchens.com.

We may take reasonable steps to update or correct information where appropriate.

Confidential And Sensitive Information

The Website is not intended to be used as a secure channel for submitting highly sensitive or confidential information unless expressly requested by Slimline for a specific legitimate purpose.

You should avoid submitting:

• Passwords
• Banking credentials
• Payment card information
• Government identification numbers

Confidential business information; or

Other highly sensitive information

through general contact forms or ordinary communication channels unless such information is specifically required and an appropriate secure method has been provided.

International Data Transfers

Depending on the technology, hosting, service providers, or third-party services used by the Website, information may potentially be processed or stored in locations outside your immediate place of residence or outside India.

Where applicable, such processing will be subject to relevant contractual, technical, organizational, and legal safeguards as required by applicable law.

Business Transfers

If Sunlight Home Products or the Slimline business undergoes a restructuring, merger, acquisition, sale, reorganization, transfer of assets, or similar business transaction, information held by us may be transferred as part of that transaction where legally permitted.

Any such transfer will remain subject to applicable privacy and data-protection requirements.

Changes To This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy from time to time.

Changes may be made to reflect:

• Changes in our business practices
• Changes to Website functionality
• Introduction of new services or technologies

Changes in applicable law or regulatory requirements; or

Improvements to our privacy and data-management practices.

The revised Policy will be published on this page with an updated “Last Updated” date.

We encourage you to periodically review this Privacy Policy to remain informed about how we handle personal information.

Grievance Redressal And Privacy Contact

If you have any question, concern, complaint, or request relating to this Privacy Policy or the handling of your personal information, you may contact us.

Sunlight Home Products Brand: Slimline German Hardware

Address: 1289, Modern Industrial Estate, Part - B, Bahadurgarh, Haryana – 124507, India

Email: info@slimlinekitchens.com Phone: +91-9650100908

Where a designated Grievance Officer is formally appointed, the relevant name and designation may be added to this section.

Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising in connection with this Privacy Policy shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the relevant matter and location, subject to applicable law.

Severability

If any provision of this Privacy Policy is determined by a competent authority or court to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it valid where legally permissible.

If modification is not possible, the affected provision shall be treated as severable to the extent of its invalidity, without affecting the validity and enforceability of the remaining provisions.

Contact Us

For any privacy-related question, request, concern, or complaint, please contact:

Sunlight Home Products Slimline German Hardware

Business Address: 1289, Modern Industrial Estate, Part - B, Bahadurgarh, Haryana – 124507, India

Email: info@slimlinekitchens.com Phone: +91-9650100908

Website: www.slimlinekitchens.com